{"id":411,"date":"2021-09-02T04:17:01","date_gmt":"2021-09-02T04:17:01","guid":{"rendered":"https:\/\/www.waveity.com\/?page_id=411"},"modified":"2022-03-26T09:21:00","modified_gmt":"2022-03-26T15:21:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.waveity.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p>If  you are not satisfied with a purchased item, contact us support@waveity.com we will offer a full refund or exchange for faulty or broken items.<\/p>\n\n\n\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p>Non-refundable items<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Gift cards<\/li><li>Downloadable software products<\/li><li>Some health and personal care items<\/li><\/ul>\n\n\n\n<p>To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p>Contact support@waveity.com, we will provide a return label, and refund.<\/p>\n\n\n\n<p>There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Book with obvious signs of use<\/li><li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li><li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li><li>Any item that is returned more than 30 days after delivery<\/li><\/ul>\n\n\n\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A full or partial refund will be provided under the circumstances.<\/p>\n\n\n\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at support@waveity.com<\/p>\n\n\n\n<p><b>Sale items<\/b><\/p>\n\n\n\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Contact us at support@waveity.com for questions related to refunds and returns.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are not satisfied with a purchased item, contact us support@waveity.com we will offer a full refund or exchange for faulty or broken items. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. Non-refundable items Gift cards Downloadable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-411","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/pages\/411"}],"collection":[{"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/comments?post=411"}],"version-history":[{"count":0,"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/pages\/411\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.waveity.com\/wp-json\/wp\/v2\/media?parent=411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}